Testimonials

Mug full of History

Thank you, we love the mugs.  I am glad we took our time over it as it has come out really well…Many thanks for all your help with the creation of our lovely mug – Kate Wood, Dean Close School

We have been delighted with the whole experience of commissioning our “Mugs of History” from Susan Rose China.  As a Foundation School we were commissioning three designs at the same time.  The whole creative process was easy and painless.  The high quality of design and Susan’s understanding of what we wanted made it easy for us. Having one person as contact meant that we all knew where we were at any time and the delivery was on schedule.  We are delighted with our mugs and couldn’t be more pleased.  I wouldn’t hesitate to recommend Susan Rose China to anyone. – Jane Harker, Loughborough Endowed Schools.

We just wanted to let you know how thrilled we are with the mugs.  Thank you so much! – Katie Potts, Haberdashers’ Monmouth School for Girls

 

Horse Racing

Working with Susan Rose China really is a pleasure. They are incredibly organised with helping us order new stock, they are always friendly and helpful and most importantly, the quality of the product is always absolutely perfect. We would whole heartedly recommend any business to use them – Warwick Racecourse, a member of The Jockey Club Racecourses

 

Corporate Gifts

Susan Rose China delivered well and truly above expectation. The team were on hand to answer any questions and provided solutions throughout the process. The product itself was beautiful, and despite a tight deadline it arrived on time. Thank you for your fantastic service – Jordan Chammings, Wiltshire County Council

 

Schools

I have had the pleasure of working with Viv and the team at Susan Rose China to create our “Mug full of History” and our Small Square Dish.  Both products are absolutely gorgeous and the quality of the fine bone china is very high!  The process and communication with Viv was excellent, she answered all my queries and helped me with my design ideas.  I look forward to adding other products from Susan Rose China to our Gift Collection at Tonbridge School in the very near future.  I would not hesitate to recommend Susan Rose China to other potential customers – Tonbridge School

Working with Susan Rose China is an absolute pleasure- the friendliness of their team, the excellent customer service offered, the efficiency and quality are all excellent and from advice on their products and help with design and artwork, all was seamless and made to be as easy as possible. Thank you to Viv and all the team – Walhampton School

We ordered a batch of the Christmas baubles and were under a tight deadline, however, Susan Rose China were not only able to meet this deadline with a beautifully hand crafted product but gave meticulous attention to all aspects of our brief during the process. Working with Susan Rose China has been a delight from start to finish. Thank you again for a beautiful product which we are all really happy with. – Katie Shearston, Marketing, Ampleforth

‘I have been dealing with Susan Rose China for a number of years now and I have never been anything but happy with the quality of the products that they produce. As a customer I have always found the team to be highly professional and utterly efficient.’ – Colm Kealey, Shrewsbury School

We introduced Susan Rose China as part of our Harrovian souvenir range in 2010. It has proved to be extremely popular with Old Harrovians, visitors to the school and the boys themselves. The range and quality of the china is exceptional and the level of personalisation is fantastic – nothing is too much trouble no matter how technical. After placing an order, the artwork is sent for approval before the order is processed. The production time is very fast and nothing is too much trouble. Often I have a personalised order for an item which is needed desperately and the team at Susan Rose will ensure that the item is produced as quickly as possible, even sending the item directly to the customer. It is customer service like this that makes Susan Rose China stand out above the rest. It is a pleasure to deal with such a friendly, professional company who produce china of the highest quality – John Lee, Hill Shop Manager, Harrow School

 

Trophies and Awards

Susan Rose China were a delight to work with from beginning to end!  From offering helpful advice on the best product to suit our needs, to their patience during the design process and their regular communication to ensure we were well informed during every step of the process, they couldn’t have been more professional.  Our award winners were thrilled to receive such a beautiful jug – fantastic value given each was bespoke – and we would certainly recommend the company to anyone looking for something that little bit special! – The Mallows Company for the Northampton Food & Drinks Awards

Working with Susan Rose China has been an excellent experience!  From the friendliness and professionalism of their team to the excellent customer service offered.  Advice given on which of their products best suited our needs was extremely helpful as was the help received with the design and artwork which resulted in The Royal Yacht Squadron being able to offer unique and beautiful awards  when celebrating the bicentenary of the club in 2015 and subsequently as gifts to visiting clubs – Patricia Lewington, Secretary Royal Yacht Squadron

 

Commemorative China

Having engaged Susan Rose China to produce specially commissioned Dinner plates and Side plates for use in The Royal Box at Royal Windsor Horse Show and The Queen’s 90th Birthday Celebration; the personal service and professionalism we experienced was exemplary.  Great care was taken to produce a final product that was as close to our brief as we could have expected.  The plates were much admired by all our Royal Box lunch and dinner guests – Sarah Rutherford-Jones, Sponsorship and Hospitality Director, Royal Windsor Horse Show

Working with Susan Rose on the development of the china to mark the Shackleton Centenary voyages has been an outstanding project.  We replicated this tradition of the Heroic age that saw fine china made specifically for the voyages and were the first to do so in modern polar history. With Susan Rose’s expertise and passion for the subject  – the Shackleton Centenary china was an exquisite edition to the three voyages honouring the Imperial Trans Antarctic Expedition. We believe this is just the beginning of a special relationship with Susan Rose China – Angie Butler, Founder of Ice Tracks Expeditions

 



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